Shipping Policy

Shipping Policy Last Updated: 2025/02/11
  1. Processing Time
  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may vary during peak shopping seasons or promotional events.
  1. Shipping Methods & Delivery Time
We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-7 business days Calculated at checkout
Expedited Shipping 2-3 business days Calculated at checkout
Express Shipping 1-2 business days Calculated at checkout
  • Delivery times may vary depending on the shipping destination and carrier delays.
  • International orders may take longer due to customs processing.
  1. Shipping Destinations
We currently ship to the following regions:
  • United States (all 50 states, including PO Boxes and APO/FPO addresses)
  1. Tracking Information
  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment through our website or the carrier’s tracking portal.
  1. Shipping Fees & Taxes
  • Shipping fees are calculated based on destination, shipping method, and item weight.
  • International customers are responsible for any applicable customs duties, taxes, and import fees.
  1. Lost, Stolen, or Damaged Packages
  • We are not responsible for packages lost, stolen, or damaged during transit.
  • If your package is lost or delayed, please contact the carrier directly with your tracking number.
  • If you receive a damaged package, notify us immediately at timelessluxe@outlook.com with photos of the damage.
  1. Order Modifications & Cancellations
  • Once an order has been placed, we cannot guarantee modifications or cancellations.
  • If you need to make changes, please contact us at timelessluxe@outlook.com as soon as possible.
  1. Returns & Refunds
For information about returns, please refer to our Return & Refund Policy.
  1. Contact Us
For any shipping-related inquiries, please contact us at timelessluxe@outlook.com.